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Services

Complete solutions for small to large sized clinical laboratories. Whether you are a one person team or you have multiple laboratory locations.

Education and Technical Support

One-to-one training for all your personnel, to ensure everyone can work efficiently.

User manuals for key aspects of the application you can reference any time.

Telephone support and remote support via TeamViewer/Anydesk/Skype for quick issue resolution.

Application upgrades / development

  • We constantly improve XHMEIO LIS and keep your system up-to-date to make sure you are always on the “cutting edge”.
  • XHMEIO LIS can be extended to provide any functionality and features the user might require. We can provide custom development and integration services to address all your needs.

Server Management

We perform scheduled updates to your server to ensure all latest security updates are installed.

Our Real-time monitoring and alerting service means we are always informed of any arising issues which we pro-actively address.

Business continuity and disaster recovery

UPS installation with software configuration to gracefully shutdown systems in case of power failuer.

Backup integrity checks and recovery in case of failure.

Networking & Virtual Private Network (VPN)

Creation of a secure local network to ensure only authorised staff can access your deices.

VPN-to-VPN connection with multiple physical locations for secure and continuous access to your XHMEIO LIS setup.

Website & Social Media

We provide website design and development services for clinical laboratory.

Social media profile setup and management (Facebook, Twitter, etc).

Creation and management of Google Business profile (Google Maps).